Technology

Top 7 Features of Salesforce NPSP

Top 7 Features of Salesforce NPSP

The Salesforce Nonprofit Success Pack is a popular constituent relationship management platform. This cloud-based software as a service offering has several features for managing donor information that outshine legacy not-for-profit platforms. Using nonprofit data software to support integration enables Salesforce NPSP to provide fundraising data management. Discover seven features that set Salesforce for Nonprofits apart from other CRM software in the not-for-profit sector.

Easily Manage Your Constituents

Nonprofit staff need to be able to quickly find and easily update contact records. Salesforce NPSP is a highly accessible platform for keeping track of contacts, preferences, opportunities, relationships, affiliations and other custom objects. After a training period, many organizations find Salesforce for Nonprofits to be more flexible than legacy Blackbaud donor management platforms such as Raiser’s Edge.

Have One of the Best Analytic Tools at Your Disposal

Salesforce NPSP also stands out for its built-in analytics. Users can segment lists and use reporting tools to gain valuable insight. A nonprofit that uses this software can assess engagement and fundraising campaigns based on real-time data and make more informed decisions to maximize return on investment.

Manage a Volunteer Program

Volunteers for Salesforce or V4S is an add-on to the Salesforce NPSP that can distinguish this platform from other legacy software in the nonprofit sector. This utility supports the most common volunteer management processes including managing roles, keeping records of skills, scheduling shifts, tracking hours and sending out sign-up confirmations and reminders.

Track Engagement Across Platforms

The versatile and up-to-date engagement tracking features of Salesforce for Nonprofits are a main draw toward this platform. Salesforce NPSP makes it simple to manage engagement plans and maintain records of interactions. From conventional modes of engagement to peer-to-peer and social media campaigns, this platform excels at keeping track of contacts.

Add Functionality With AppExchange Integrations

The AppExchange provides access to thousands of applications compatible with Salesforce. Nonprofit users can find supported services that go beyond the core functionality of the Salesforce NPSP, including fundraising software with direct integration support. A cloud-based data integration solution facilitates connections between third-party software and relationship management platforms.

Industry-Leading Security Features

Salesforce for Nonprofits has true multi-tenant architecture with unique username and password sign-ins, which can lighten the security burden for organizations without dedicated information technology and security departments. This platform also has three major update releases each year that include security fixes.

Save On Licensing Through the Power of Us Program

Salesforce provides eligible not-for-profit organizations that pay to license Salesforce NPSP with 10 donated subscriptions and offers discounts on additional subscriptions and other offerings. Regardless of whether a nonprofit enrolls in the Power of Us Program, the licensing costs for Salesforce for Nonprofits can be substantially less than legacy platforms.

Salesforce NPSP stands out as an excellent platform for managing data ranging from individual constituent contact information all the way up to large-scale campaigns. Organizations that rely on volunteers can appreciate the option to support these initiatives. Direct support for leading fundraising platforms and compatibility with cloud-based integration suites can make Salesforce for Nonprofits the best choice for many organizations.

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