A Man has been remaining with bruised hips and hands after chasing a supply driver who drove off with his new fridge.
Guy Thompson, 60, fell when chasing an LG delivery driver who remaining his house with no putting in his new fridge from John Lewis because of to “liability issues”.
The a few delivery gentlemen, who arrived at Mr Thompson’s household in close proximity to Bicester on Friday very last 7 days, were allegedly “uncomfortable” with putting in the new fridge as Mr Thompson experienced refused to indicator a deal accepting liability for any harm.
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As a substitute the adult men drove off creating Mr Thompson to chase the van and sooner or later fall, bruising his hips and hands.
Mrs Thompson, 53, explained the shipping driver as “going rogue” and mentioned the whole working experience was “unpleasant”.
She reported: “They wished us to accept liability for any injury they brought about and we weren’t going to do that.
“The price tag of supply also provided the elimination of our aged fridge but they arrived and took 1 search at our kitchen tiles and said it was took risky and we need to settle for liability.
“We claimed but presented to enable with removing the outdated fridge and experienced taken the doorways off and unplugged it.
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“But when we went out to enable provide the new a single in they had been presently driving absent. My husband ran just after them and banged on the side of the van which prompted them to pace off far more.
“That brought about Person to fell and bruise his hips and palms.”
The pair been given an apology from the company up coming day who allegedly described the drivers as being “uncomfortable with the tricky job”.
Mrs Thompson, a learning mentor, said: “None of it created feeling. The dwelling was not crafted all around the fridge freezer so it really should have been good to take away and install the new just one.
“I’d just been buying as I was so energized for the new fridge but the drove off with it and our previous one just can’t be plugged again in.
“It was not a quite nice expertise. Numerous firms were advertising this fridge but we went with John Lewis thanks to the status of the consumer assistance and the simple fact the removal of our previous fridge was bundled in the supply fee.”
The few have experienced their shipping reorganised for tomorrow (06) but hopes the enterprise will offer you compensation for the ordeal.
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“My partner is in a bit of discomfort but it is mainly a bruised moi and satisfaction,” reported Mrs Johnson. “We didn’t know no matter if to ring the police as they’d stolen our fridge.”
A John Lewis spokesperson stated: “Even though this supply was managed right by the company, fairly than John Lewis, we have taken motion to stop it from taking place once again.
“We are very sorry to hear of Mr. and Mrs. Johnson’s encounter, and are arranging a gesture of goodwill as element of our apology.”
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This story was composed by Gee Harland, she joined the team in 2022 as a senior multimedia reporter.
Gee covers Wallingford and Didcot.
Get in touch with her by emailing: Gee.harland@newsquest.co.united kingdom
Stick to her on Twitter @Geeharland
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